Rental terms

01Who these terms cover

These terms cover dumpster rentals from Elevated Hauling & Disposal (“we” or “us”), a local business owned and run by Robert. “You” means the person who books the dumpster. They apply whether you book online, by phone or by text.

Junk removal and equipment or material hauling are quoted per job. For those, the quote we give you sets the price and what’s included, and the parts of these terms on prohibited items, weather and safety apply where they fit.

These terms apply to every rental once Robert confirms it. When the booking form asks you to agree to them, we record the version you agreed to. This is version 2026-11-14.

02Booking and confirmation

Book online, or call or text (909) 284-4597. Online, you send a request with your dates and address, and we call or text you about it.

Your booking is confirmed only when Robert confirms the delivery day with you by call or text. Sending a request doesn’t confirm delivery by itself. We still need to check the address, the spot and the road.

Give us accurate details: the delivery address, where you want the dumpster, gate codes, steep or narrow access, and what you plan to throw away. A photo of the spot, texted to (909) 284-4597, helps. If we can’t take the job, we’ll tell you and offer other dates. Anything you’ve already paid is handled as described under changes, cancellations and refunds.

03Rental period and price

$250 flat per rental, including 24 hours. Each extra day is $15. It’s the same flat price for every rental.

We count days by calendar date, from the delivery date to the pickup date. A pickup on the same day or the next day is the flat price. Each calendar day after that adds $15.

Need it longer? Call or text before your pickup date. Days you add are $15 each and go on your final bill. Online bookings can run up to 30 days; for anything longer, call or text.

04Disposal fees (billed after dumping)

Disposal isn’t part of the $250. We bill it separately, by weight, after the load is dumped: 6–9¢ per lb, depending on material.

Nobody knows the weight until the load crosses the scale, so we can’t give an exact disposal price up front. As an example only, a load that weighs 1,000 lb would cost $60 to $90 to dispose of, depending on what’s in it.

After the dump, we give you the total, showing the weight and the rate used, plus any extra days, and Robert arranges payment with you directly. Any other charge on it will be one we talked about with you first.

Dirt, rock, concrete and roofing add weight fast. Ask before you load heavy material, so the bill doesn’t surprise you.

05Payment

Payment is arranged directly with Robert when he confirms your booking (method to be confirmed by the owner).

That covers the rental and, after the dump, the disposal fee and any days you add. Please settle the final bill soon after you get it. If something on it looks wrong, call or text before you pay.

06Changes, cancellations and refunds

Draft for owner review

• Changing your dates. Call or text as early as you can. Moving to new dates costs nothing if the new dates are open on our calendar.
• Cancelling before we head out with your dumpster. No charge, and a full refund of anything you’ve already paid.
• Cancelling once we’re on the way, or if we arrive and can’t place the dumpster because the spot or the access isn’t as described: we may keep part of your payment to cover the trip. The owner has not set that amount yet.
• Ending early. Once the dumpster is delivered, the $250 flat price isn’t refunded. Prepaid extra days you don’t use are refunded.
• If we can’t deliver (the dumpster isn’t available, weather, a road closure, or we decline the job): you choose a new date or a full refund of anything you’ve paid.
• How refunds work. Refunds go back the way you paid, as arranged with Robert.

07Placement and your property

You choose where the dumpster goes. By booking, you’re telling us you have the right to put it there: it’s your property, or the owner has said yes. If you rent your home, check with your landlord first. If you’re in an HOA or on a private road, check their rules about dumpsters before you book.

The default spot is your driveway or another flat, firm area on private property, not the street (see street placement and permits).

Before delivery, tell us about anything we could damage or hit:

• septic tanks, leach fields, sprinkler lines and buried utilities
• pavers, new or soft asphalt, lawns and soft or muddy ground
• low branches, overhead wires, tight turns and steep grades

Driveways can be damaged. A loaded dumpster, and the truck and trailer that deliver it, are heavy. They can crack, scuff or sink into driveways, pavers, lawns and soft ground, especially during a thaw or after rain. If you want extra protection, lay sheets of plywood where the dumpster will sit and tell us when you book.

Keep the spot and the path to it clear on delivery and pickup days. Please don’t move the dumpster yourself; call or text if it needs to move. Who is responsible for what is covered in our responsibility and yours.

08Street placement and permits

The dumpster goes on your property, not the street. Putting a dumpster in a public road, on the shoulder or in the right-of-way takes an encroachment permit from whoever owns the road:

• County-maintained roads (unincorporated areas): San Bernardino County Public Works issues a Transportation Encroachment Permit, applied for online in EZOP.
• City of Big Bear Lake streets: the City’s Engineering Division.
• State highways (Highways 18, 38, 138, 173, 189 and 330): Caltrans District 8.
• Private roads: the road association or the owners.

The County’s mountain guidelines treat anything in the right-of-way as a last resort, to keep the way clear for snowplows, and say building materials and similar items shouldn’t be stored on the road shoulder, in drainage ditches or in walkways. Under state law, an object placed in a county road without authority is an encroachment, and placing one without a permit is a misdemeanor (Streets and Highways Code §§1480 and 1460).

09What can’t go in

California law keeps these out of the trash, so they can’t go in our dumpster: paint, motor oil and filters, solvents, pesticides, pool chemicals, antifreeze, propane and other gas cylinders, batteries, fluorescent bulbs, TVs and other electronics, and anything still hot, like ashes or coals.

Ask us before you load:

• tires
• fridges, freezers and AC units (the refrigerant has to be removed by a certified technician first)
• pressure-treated wood, like old deck boards, fence posts and landscape timbers
• heavy material such as dirt, rock and concrete
• debris from buildings built before 1984 or that burned (County sites need an asbestos certification first)

The full list, with what to ask about first, is on what can go in a dumpster.

10Loading and overfilling

• Load to the top edge of the walls, no higher. Nothing should stick out over the sides or the back.
• Put heavy things low and spread the weight evenly.
• County rules require refuse loads to be covered or secured on the road, and County disposal sites charge more for uncovered loads. An overfilled dumpster can’t be secured safely.
• Only you and the people working for you should use the dumpster. You’re responsible for what goes in it, including anything a neighbor or passer-by tosses in.
• Don’t climb into the dumpster or burn anything in or near it, and keep kids and pets away from it.

11Access, snow, weather and delays

Mountain weather sometimes sets the schedule. Snow, chain controls, storms, fires and road closures can move a delivery or pickup day. When that happens, we call or text to set a new time.

• Chain controls. The dumpster travels on a trailer behind our pickup. Under Caltrans chain controls, every vehicle towing a trailer must have chains on at least one drive axle, so chain controls can slow us down or stop a trip.
• Plow berms. Plows push snow across driveways. On delivery and pickup days, keep a clear, shoveled path to the spot and move cars out of the way.
• Big Bear Lake. The City’s snow guide asks that trash receptacles sit on private property, a safe distance behind the snow berm, and bars leaving vehicles unattended on City streets from October 15 to April 15.

12Our responsibility and yours

Draft for owner and attorney review

What we do

We deliver, pick up, haul and dispose of your load with reasonable care, tell you about delays, and bill only what these terms and your booking describe.

What you do

• Choose a safe spot you’re allowed to use, and tell us about hazards and anything buried or fragile.
• Keep prohibited items out, don’t overfill, and use the dumpster safely while it’s at your property.
• Cover fines, fees or cleanup costs caused by prohibited items in your load, and damage to the dumpster from fire, misuse or overloading beyond normal wear.

What we’re not responsible for

• Delays from weather, road conditions, closures or other things outside our control.
• Damage to the surface or ground at the spot you chose (driveways, pavers, lawns), or to buried lines, septic systems or other things you didn’t tell us about, unless we were careless.
• Things thrown away by mistake. Once a load is dumped, we can’t get anything back.

Limit

To the extent the law allows, our total responsibility for any claim about a rental is limited to the amount you paid us for that rental. Nothing in these terms limits responsibility for personal injury, for our own gross negligence or willful misconduct, or for anything else California law doesn’t let a business limit.

13Texts, emails and privacy

We use your contact details to arrange and bill the job. We text you only if you tick “OK to text me about this booking”, and only about that booking; reply STOP to any text to opt out. After the job, we send one thank-you email with a link to review us on Google. Details are in our privacy policy.

14Changes to these terms

We may update these terms. The version you agreed to when you booked applies to that booking. When we change them, we post the new version here with a new date and version number at the top. California law applies to these terms.

15Questions

Call or text (909) 284-4597, or email elevateddisposal@gmail.com. Our mailing address is P.O. Box 2043, Blue Jay, CA 92317 (mail only; we don’t have an office you can visit).